In a world where data breaches and hacking are, sadly, far too common, it’s essential to take steps to protect your company’s data from security threats, human error, and insider risks. But did you know that Amazon Web Services, Google Cloud, and Microsoft Azure aren’t your only options when it comes to cloud services? Many other solutions are available—each designed to help you secure your data.
So how can you decide which option suits you best? What alternatives exist beyond the “big three”? This article will answer these questions to help you make an informed decision. For further assistance, feel free to contact the Page Progressive team.
10 Criteria for Selecting a Cloud Service Provider
- Standards and Certifications – The provider should meet recognized industry standards and accommodate your specific needs. For example, if high security is essential, choose a provider with ISO 27001 or Cyber Essentials Scheme certifications. If you work in the healthcare sector, make sure the provider complies with HIPAA requirements—or PCI DSS standards if you’re handling payment data.
- Security Protocols – At a minimum, a provider should support multi-factor authentication. Other key features include end-to-end data encryption (during upload, download, and storage), regular security audits, and strict access controls to protect sensitive information.
- Uptime Guarantee – Look for a Service Level Agreement (SLA) guaranteeing 99.9% uptime or better. Reliable uptime ensures your operations run smoothly.
- Up-to-Date Technology – Choose a provider that offers frequent updates and employs the latest cloud technologies and security protocols.
- Support – In the event of a problem or emergency, you don’t want to wait hours for help. Evaluate the responsiveness and availability of the provider’s support team before committing.
- Scalability – As your company grows, so will your data needs. Ensure your cloud provider can scale with your business and support future expansion.
- Subcontractors and Service Dependencies – Some providers partner with third parties to offer certain services. This can create complex networks where not all systems are under the provider’s control. Investigate potential limitations or liabilities that could impact your operations.
- Track Record – Avoid fly-by-night providers. Look into the company’s history, financial stability, and reputation. Choose one that can support your business for the long haul.
- Pricing – Cloud service pricing varies by provider and depends on data storage and service tiers. Be sure you fully understand the costs involved and what each tier includes.
- Types of Services – Most providers offer three main categories:
- Infrastructure as a Service (IaaS) – Includes virtual tools like servers and storage.
- Platform as a Service (PaaS) – Offers ready-made platforms for building and launching apps.
- Software as a Service (SaaS) – Provides access to full software applications without installation.
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